IVR Conversion Tool
Convert Medicare IDs, MBI numbers, PTANs, or member names into the IVR keypad format required by Medicare and insurance IVR systems.
Enter Input
How to Use the IVR Conversion Tool
Step 1: Enter Your Medicare ID, MBI, PTAN, or Member Name
Type your Medicare Beneficiary Identifier (MBI), PTAN, member name, or any alphanumeric ID. You can include spaces and dashes—they will be stripped automatically.
Step 2: Select IVR Conversion Type
Choose the IVR system you are calling: Medicare, MBI, PTAN (numbers only), BCBS, WPS, NGS, Railroad Medicare, CMS, or General (standard keypad mapping).
Step 3: Copy and Use the Result
Click Copy and enter the converted value when the IVR system prompts you. Use the keypad on your phone to dial the digits (and * # if applicable).
IVR Conversion Formats
Medicare IVR Format (*XX)
Medicare, MBI, BCBS, WPS, NGS, CGS, Railroad Medicare, and CMS IVR modes use the *XX format. Each letter maps to * + key + position (e.g., A=*21, B=*22, Z=*94). Numbers and * # pass through unchanged.
Standard Keypad (General)
For systems that use simple letter-to-digit mapping: ABC=2, DEF=3, GHI=4, JKL=5, MNO=6, PQRS=7, TUV=8, WXYZ=9.
PTAN (Numbers Only)
PTAN numbers are numeric only. This mode strips all non-numeric characters.
Who Should Use This Tool?
Healthcare Professionals
- Medical billing specialists
- Call center agents
- Revenue cycle teams
- Insurance verification specialists
Supported IVR Systems
- Medicare IVR
- BCBS IVR (including Anthem)
- WPS Medicare IVR
- NGS Medicare IVR
- CGS Medicare IVR
- Railroad Medicare IVR
- CMS IVR
Frequently Asked Questions
Is this IVR Translator tool free?
Yes. You can use the IVR Converter Tool without registration.
Does this tool store my Medicare data?
No. All conversions are processed securely and not saved.
Processing runs in your browser; nothing is uploaded to ConverCalc servers.
Can I use this for BCBS IVR systems?
Yes. The tool supports BCBS IVR Conversion including Anthem BCBS.
Does it support MBI alphanumeric conversion?
Yes. It accurately converts MBI numbers into IVR compatible format.
Is this compatible with WPS and NGS IVR?
Absolutely. It supports WPS, NGS, CGS and CMS IVR systems.